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Effective Date: December, 2022
1. Information We Collect
We may collect certain types of personal information from you when you interact with our website or use our software IT services. The information we collect may include:
1.1. Personal Information: This may include your name, email address, phone number, job title, and company information when you fill out forms on our website or provide us with this information during the registration process.
1.2. Usage Data: We may collect information on how you access and use our software IT services. This includes information such as your IP address, device type, operating system, browser type, and pages visited. We may also collect data on your interactions with our software, such as feature usage and performance metrics.
2. Use of Information
We may use the information we collect from you for the following purposes:
2.1. Provide and Improve Our Services: We use your personal information to deliver and enhance our software IT services, personalize your experience, and optimize performance. This includes troubleshooting technical issues, updating our software, and analyzing usage patterns to improve functionality and user experience.
2.2. Communication: We may use your contact information to send you important updates, notifications, and promotional materials related to our software IT services. You have the option to opt-out of receiving marketing communications.
2.3. Customer Support: We may use your information to respond to your inquiries, provide technical assistance, and address any issues or concerns you may have.
2.4. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests and protect our rights and interests.
3. Data Sharing and Disclosure
We understand the importance of maintaining the confidentiality of your personal information. We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our software IT services and supporting our operations. These service providers may have access to your personal information but are obligated to maintain its confidentiality and security.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3. Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or in response to a valid subpoena, court order, or government request.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, alteration, or destruction. We use industry-standard security practices to protect your data and maintain the confidentiality of your information.
5. Data Retention
6. Data Sharing and Disclosure
6.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our software IT services and supporting our operations. These service providers may have access to your personal information but are obligated to maintain its confidentiality and security. They are authorized to use your personal information only as necessary to provide services to us.
6.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the security and confidentiality of your personal information during such transfers.
7. Cookies and Tracking Technologies
8. Data Retention
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security practices and regularly review and enhance our security procedures to ensure the confidentiality, integrity, and availability of your information.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to promptly delete that information from our records.
11. Your Rights
11.1. Access and Update: You have the right to access and update your personal information held by us. If you believe that any of the information we have about you is inaccurate or incomplete, please contact us, and we will make reasonable efforts to update or correct it.
11.2. Data Subject Requests: You have the right to request the deletion of your personal information or restrict its processing. You may also have the right to object to the processing of your personal information, request the transfer of your data to another party, or withdraw your consent at any time.
11.3. Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting us directly.
13. Contact Us